Introduction
This Privacy Policy explains how information about you is collected, used and disclosed by Melde Plumbing LLC (collectively, "Melde Plumbing," "we" or "us") when you use our website https://meldeplumbingllc.com ("Website") and related services (collectively, "Services"), or when you otherwise interact with us.
This Privacy Policy also describes your choices regarding use, access and correction of personal information collected about you through our Services.
Information You Provide to Us
We collect and process information you provide directly to us via the Services. Personal data submitted through the Services include the details you submit when you:
- Request service
- Schedule an appointment
- Create an account
- Communicate with us
- Request customer support
- Otherwise interact with us
Contact Information We May Collect:
Payment Information: To the extent you provide credit card information through the Services, that information is collected and processed by our third-party payment processor pursuant to their privacy policy and practices.
Information We Collect Automatically
When you access or use the Services we automatically collect information about you, including:
Log Files and Usage Data
We gather certain information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to the Services, and store it in log files.
Cookies and Tracking Technologies
We use various technologies to collect information, including cookies and web beacons:
- Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits.
- Web Beacons are electronic images that may be used in our Services or emails to help deliver cookies, count visits, and understand usage and campaign effectiveness.
Use of Information
We may use information about you to:
- Schedule and manage your service appointments
- Process payments and send you invoices and payment confirmations
- Provide customer support and respond to your questions and requests
- Send you service updates, maintenance reminders, and safety alerts
- Improve our Services and customer experience
- Communicate with you about our services, special offers, and promotions
- Monitor and analyze trends and usage of our Services
- Detect, prevent, and address fraud and other illegal activities
- Comply with legal obligations and enforce our agreements
Third-Party Analytics
We may allow third parties to provide analytics services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites, including:
- Your IP address
- Web browser type
- Pages viewed
- Time spent on pages
- Links clicked
- Conversion information
This information may be used by Melde Plumbing and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Security
We take reasonable steps, including physical, technical and organizational measures, to protect your personal information from unauthorized access and against unlawful processing, accidental loss, destruction and damage.
Data Retention
Your personal information will be retained by Melde Plumbing for as long as necessary to:
- Provide services to you
- Comply with our legal obligations
- Resolve disputes
- Maintain service history
- Enforce our agreements
Your Rights and Choices
Account Information
You may access, update or change personal information you have provided by contacting us at info@meldeplumbingllc.com or calling (608) 317-7118.
Marketing Communications
You may opt out of receiving promotional emails from Melde Plumbing by following the unsubscribe instructions in those emails or by contacting us at info@meldeplumbingllc.com.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Melde Plumbing LLC
Last Updated: January 1, 2026